March 2023

Is telehealth here to stay?

Prior to the pandemic, telehealth was nascent. COVID accelerated usage, but now what?

We asked people if they were using telehealth, and if so, how and why they were using it.


You’ll find the current state of happiness and optimism in the US and UK at the bottom of the page.

Telehealth adoption varies

How patients are using telehealth

Top motivations for telehealth use

Telehealth use by choice or force?

What patients dislike about telehealth

Main reason for NOT trying telehealth

Health tools patients use at home

Happiness and Optimism

Happiness up in the US, down in the UK

Optimism down slightly

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