ESG

At buzzback, we believe in doing what’s right for our people and our planet. That’s why we follow the ESG (Environmental, Social & Governance) framework to guide our commitment to reducing environmental impact, fostering an inclusive workplace, and upholding integrity through transparency.

Our Certifications

FAQ

We’re committed to reducing our environmental impact through key initiatives:

 

Sustainable Purchasing

All our employee laptops are purchased with CO2 offset credit and sustainable purchasing requirements are built-in to supplier management standards.

Water & Energy Footprint

Our headquarters is Energy Star and LEED Certified with 100% renewable energy used in office via low impact wind energy.

Waste Reduction

Our office recycling program and digital-first model reduce our paper waste.

People are at the core of what we do. We are committed to fostering a work environment where our people feel welcomed, included, and safe.

 

Diversity & Inclusion

We are a WBENC certified Woman Owned Company and 2024 EcoVadis certified. Our global, hybrid-first model allows us to hire the best candidate for a role, no matter the location.

Workforce Wellbeing and Safety

Buzzback is a 2024 Great Place To Work® certified company. We have a Happiness Committee and Digital Wellness Department to ensure mental & physical wellness is a top priority, baked right into our company culture.

Data Security & Privacy

We host our data on trusted platforms like Azure and AWS, using strict security protocols. Our privacy program meets global standards like GDPR and CPRA.

Community Outreach & Support

Giving back to our community is a commitment we take very seriously. Buzzback organizes a team annually for the Komen charity run (10 years and going strong). We donate to the NAACP every Juneteenth, as well as host an annual buzzback Gives Back charity day. Employees are also provided annual time off to volunteer in charities and local initiatives.

People are at the core of what we do. We are committed to fostering a work environment where our people feel welcomed, included, and safe.

 

Ethical Business Culture

We host multiple anonymous employee feedback surveys a year to encourage reporting and ensure we are listening to the wants and needs of our people.

Risk Management

We conduct annual risk assessments to identify, track, and mitigate risks across the organization.

Stakeholder Engagement

Buzzback’s core leadership team developed & committed to 3-year business plan with client assessment. We also host cross functional team & company town halls and quarterly Employee Satisfaction Surveys.

Responsible Supply Chain

Suppliers are assessed to ensure they meet buzzback’s Corporate Responsibility Code, and we maintain a diverse supplier base.

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